Política de envio
Shipping Policy
Shipping Area
11Legacy currently ships to addresses within the United States. At this time, we do not offer international shipping.
Free Shipping
We offer FREE Standard Shipping on all orders within the United States.
Processing Time
Orders are typically processed within 1–3 business days.
Estimated Delivery
After processing, delivery usually takes 7–10 business days.
Delivery times are estimates only and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
Shipping Address
Please ensure your shipping address is accurate before placing your order.
11Legacy is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is delayed, please first check the tracking information provided by the shipping carrier.
If tracking shows your package as delivered but you have not received it, please check with household members, neighbors, apartment offices, parcel lockers, or the shipping carrier.
If you still need assistance, contact us and we will do our best to help.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged product
- Photos of the shipping package
Contact Us
If you have any questions regarding shipping, please contact us:
Email: 11legacystore@gmail.com
Website: https://11legacystore.com